The Network Engineer will be part of a small team responsible for effectively managing, maintaining the security of, and implementing new technologies to the network at Texana Center.

This position will be responsible for the following:
Handling Tier 2 (first escalation) support for trouble tickets relating to network connectivity, VoIP, video conferencing, basic analog phone problems, and faxing issues. This includes remote and on-site support. Building and maintaining an IT document library consisting of network diagrams, inventories, policies, procedures, and logs. Deploying PCs and VoIP phones when necessary. Maintaining IT wiring closets. Assisting with deployment phases of newly implemented solutions.

Telemedicine support - provided by Dice

HS Diploma or GED, 1 year experience working with Active Directory networks, A+ or equivalent experience, Network+ or equivalent experience, Excellent communication and documentation skills, 3 5 Years IT Experience, Preferred qualifications:
, Associates, 3+ years experience working with Active Directory networks, CCNA or equivalent experience, Cisco VoIP experience, Linux knowledge, Previous Technical Writing Experience, 5+ Years IT Experience in medium sized business, Security+ Certification, HIPAA knowledge pertaining to MHMRs, Polycomm / ClearSea experience

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